To make arrangements to stay at the House, we require a medical referral which usually be obtained by your doctor's office, a hospital social worker, or charge nurse. After the initial contact has been made, you MUST call us on the day you wish to stay to check on room availability. If you have stayed with us within the last 3 months you can make a self referral. Check in and out times are anytime between 8:00 a.m. and 9:00 p.m. seven days a week.
Families do not have to share a room with other families. All of our family rooms are private rooms. There are common, shared areas such as bathrooms, kitchens, laundry areas, the living room, and playrooms.
All you need to bring are your clothes, toiletries, and any special dietary items you may require. We have a pantry packed with food and fully equipped kitchens that you'll have access to. Periodically, we have meals provided by volunteer groups. In addition, numerous restaurants are only blocks away. We have a parking lot behind each house. They are free of charge to our residents and they can accommodate any size vehicle.
If there is a problem at the hospital after hours, the House is staffed 24 hours a day, 7 days a week. Although incoming phone calls are discouraged after 10:00 p.m., emergency calls are always handled and immediately transferred to you.
The following trademarks used herein are owned by McDonald's Corporation and its affiliates; McDonald's, Ronald McDonald House Charities, Ronald McDonald House Charities Logo, RMHC, Ronald McDonald House, Ronald McDonald Family Room, and Ronald McDonald Care Mobile.
Ronald McDonald House Charities of Knoxville
1705 W. Clinch Ave. • Knoxville, TN 37916
Phone: (865) 637-7475 • Fax: (865) 525-7942